Introduction
With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.
Collection of personal information
We collect the following information
Last name
First name
Mailing address
Postal code
E-mail address
Telephone/fax number
The personal information we collect is gathered through forms and through the interactivity established between you and our website. As indicated in the following section, we also use cookies and/or logs to gather information about you.
Forms and interactivity:
Your personal information is collected through the following forms:
Website registration form
Order form
We use the information collected in this way for the following purposes:
Order tracking
Order shipment
Information / Promotional offers
Contact
Your information is also collected through the interactivity that may be established between you and our website, in the following ways:
Contact
We use the information collected for the following purposes:
Correspondence
Information or promotional offers
Person responsible for the protection of personal information
La RPRP for Mes bijoux de famille and Eric Deschamps .
If you have any questions or concerns about the processing or updating of your personal information, please contact us at info@mesbijouxdefamille.ca.
The Privacy Officer will contact you within thirty (30) days of receiving your e-mail.
Log files and cookies
We collect certain information through log files and cookies. This information is mainly as follows:
IP address
Time and day of connection
The use of such files enables us to:
Improved service and personalized welcome
Order tracking
Right of opposition and withdrawal
We are committed to offering you the right to object to and withdraw your personal information.
The right of opposition is understood to be the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.
The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appears, for example, on a mailing list.
Right of access
We are committed to granting a right of access and rectification to data subjects who wish to consult, modify or delete information concerning them.
Portability of your data
You can download the personal data we collect via our website at any time. You can do this directly via your customer account.
Security
The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
Secure Sockets Layer (SSL) protocol
Access management - authorized person
Network monitoring software
Computer backup
Login / password
Firewalls
We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always an element of risk when using the Internet to transmit personal information.